We recognise the substantial risks employers encounter regarding occupational violence, aggression, and psychosocial hazards in the workplace. Our training model is designed to effectively assist in mitigating these risks and support employers in meeting their obligations under the Work Health and Safety (WHS) Act.

This model is open to change as required by the workplace context, and in accordance with the workforce needs.

Whether you are on the frontline in service delivery, hospitality, health sector, or anywhere you are dealing with customers, this training is an invaluable tool to have in your kit.

Our highly experienced team offer participants the chance to delve into the dynamics of conflict situations in a safe and supportive environment. Participants learn and practice proven strategies, and, more importantly, analyse real-life situations through productive scenario based group discussions and role-playing exercises.

This training has been delivered throughout the Territory to workers in retail, security, mining, hospitality, mental health and more, and we consistently receive exceptional feedback and results. Many of our clients have integrated this training into their workforce sustainability strategies, and value that our team, being locals, understand the unique challenges in the Territory and provide relevant, culturally competent, and practical strategies.

Our team travel extensively to remote and interstate locations for training delivery.